Title: Sr. Director, IT Infrastructure
Location: Downers Grove, Illinois
Length: Full Time
Rate: To $150K DOE
We are looking for an IT leader who can provide solutions that meet our customers where they are: in cloud, on mobile devices and anywhere in the globe. As a member of the IT Infrastructure & Operations team, you will plan and design enterprise wide solutions, leverage emerging technologies and practices, manage seasoned technical staff and offshore partners and bridge technology services to business outcomes. You will lead complex and transformational initiatives that span across both IT teams, partners and business unit teams. You will work closely with operational data to analyze outcomes and trends, managing a fully cloud / SaaS landscape of solutions.
This role will be an advocate for technology as an important driver of customer experience, innovation, and operational excellence. This role is an integral part of our growth strategy and will be expected to develop a strong understanding of the company's business models, leveraging this insight to identify opportunities to drive digital transformation in each area , including a fully cloud based operating model. This leader must be able to utilize strategic, creative, and tactical approaches. The ideal candidate will have the knowledge, experience and executive presence to enable the primary business objectives of growth, profitability, and innovation. This leader will build a team culture that attracts and retains top technical talent and drives innovation.
Ensure training and learning opportunities are embedded in the culture, spanning technology, processes, procedures, and broader business skills.
Develop and help lead global, strategic technology initiatives to build and maintain key elements of the enterprise infrastructure and related day to day support, and associated project portfolio, including but not limited to global infrastructure management and evolution, mobility and remote access services, wireless networks, enterprise-scale messaging environments, active directory, global WAN, and telecom solutions.
Optimize solutions within cloud environments. Hands on experience with AWS, MSFT Azure, and Salesforce preferred.
Ensure effortless and fluid user experience across a diverse device and geographical landscape.
Mentor, motivate, organize and manage Global Infrastructure team members. Foster a combination of technical skills, business acumen and an entrepreneurial spirit.
Direct the IT project teams in the analysis of the required business processes. Specifically, ensure that all systems are current with support packs on the published schedule.
Ensure the integration and coordination of all the various project team members to ensure quick resolutions. Provide appropriate and assertive direction on opportunities to the leadership team.
Prepare and manage project, capital and expense budgets. Identify cost saving opportunities and apply effective cost management measures.
Direct and assist in the development of plans and procedures critical to operations: includes disaster recovery, capacity planning, security administration, data privacy standards and policies.
Support the visioning and strategic planning process for the company’s technology and ensure the IT Roadmap aligns with other areas of the business and the company’s overall strategic plan.
10+ years of professional IT experience
5+ years of experience in a leadership role
Experience in analysis, implementation, and evaluation of, IT systems and their specifications
Sound understanding of computer systems (hardware/software), networks etc.
Experience in controlling budget and reporting on expenditure
Strong project management skills and attention to detail Demonstrated ability to lead a team
Excellent organizational skills, time management skills, and the ability to manage multiple priorities are required
Excellent communication skills (written and verbal)
Bachelors in Computer Science or other related field. Master’s degree desired